Meet the Individuals Responsible for Tasktop’s Customer Journey

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As part of our growth at Tasktop, it has been critical that we add in key leaders to sustain and facilitate that growth into the future. I’m thrilled to be talking about the new group of sales leaders we have at Tasktop and feel privileged to be working with this outstanding group.

Tasktop now has new sales leaders for Americas West, East, Central as well as a new leader for pre-sales. Jamie Wetzel has been promoted from an individual contributor role to lead Americas West. I think I am most proud of this as I love when we promote from within. Now in his 5th year with the company, Jamie has proven throughout his years at Tasktop that he’s been management material by embodying our culture and frankly being a leader before ever being given the title. I think Jamie has single-handedly attempted to enable every person who comes to Tasktop, and I am glad that we are able to reward Jamie with this promotion. Truth be told, I think the company is getting the larger reward.

We recently hired John Kapral to lead our Americas East and Central regions. I love Kap’s experience, having started his career in inside sales and working his way up into sales management in a diverse enterprise software career that has spanned such stalwarts (and in some cases Tasktop partners) as Splunk, CA, Symantec, BMC and CSC. In just over 2 quarters at Tasktop, I am already finding that I am relying on Kap’s experience and expertise with sales management and can see marked improvements in Tasktop’s Go to Market process and sales execution.

I am also thrilled that this past summer, we hired Maury Cupitt to lead our pre-sales engineers. Maury has been involved with pre-sales engineering for much of his career, which included working for Netscape, AvantGo, Wily, CA, and Blue Stripe. One of my favorite things about Maury is that he has brought back and instituted the ALM Architecture diagrams to be part of our pre-sales and post-sales processes – something that was so critical in our early days, helping us plot and flow our customers’ ALM tools and the information that needed to be passed between them.

 

Lance Knight has been given the tremendous responsibility of managing our post-sales activities as VP of Customer Success. His team is responsible for getting our customers deployed, delivering product-related services for customers, providing post-sales support, conducting customer health checks, teaching our customers through our extremely well-reviewed training courses, and driving our knowledge management assets. Like everything Lance touches, he has embraced the role of Customer Success. Lance likes to remind us that his job title is a bit of a misnomer since we all are responsible for Customer Success. Regardless, I feel very fortunate to have Lance leading this team as Tasktop continues to grow.

Yes, we have great innovative products. But working for a company is about the people. And I am proud to be working at Tasktop because we have an outstanding staff of intelligent, hardworking, self-motivated team members who love to win. If you read this and are excited by what you are hearing and are interested in exploring career options at Tasktop, check out our careers pages or contact us.